Some functionality on the AI CAM software needed to be improved. I ran specific usability testing with 5 of our machinists to identify potential pain points and areas for optimisation. This usability testing provided us with actionable insights based on actual quantitative and qualitative data. Below is the process with one of our machinist.
Strategy, Planning, Research
1 Designer, 1 Assistant Facilitator, 1 Simulation Engineer
Lean Usability Testing
Figma
